The WellCare Patient Guide For more information about WellCare, Bath please download the WellCare Patient Guide. The guide is specific to WellCare in Bath and not all services listed are available at all WellCare clinics. Please speak to one of our Patient Service Advisors who will be happy to discuss which services are available at all WellCare clinics. It does however contain useful information that is relevant for all our patients at all our clinics, such as: Terms and conditions when booking an appointment  Chaperoning Re-ordering treatments Receiving results How to contact us with a complaint, comment or compliment.